Clinical Application Specialist

QUALIFICATIONS:

1. Degree in Nursing, Med Tech, medical physics, science or equivalent.
2. With at least (2-3) years of experience in same position.
3. Prior experience working in a Dialysis Center is preferred, with a strong understanding of dialysis procedures, patient care protocols, and the unique challenges of the dialysis environment.
4. Willingness to travel locally, including potential for extended hours, holiday work, and flexible scheduling to meet business needs.
5. Knowledge of sales, marketing and regulatory operations is highly desirable, with the ability to contribute to process improvements and operational efficiency if needed.

DETAILED JOB RESPONSBILITIES:

1. To promote and provide comprehensive education and training on Company products to Medical Doctors, Nurses, Dialysis Center Managers, and other related Healthcare providers.
2. To demonstrate the safe and effective application of Nipro’s products (Equipment + Consumables) to target audiences in a clinical setting, clearly communicating the benefits of the clinical treatments and its future potential.
3. To provide proactive clinical application support for all Nipro products/equipment, including on-site assistance during new machine installations and guidance during initial patient treatments to ensure optimal system performance and patient safety.
4. Must possess and maintain a deep understanding of Nipro's Renal/Hospital Products—including their features, advantages, benefits, positioning, and applications—and act as a product expert to support the sales team through continuous training engagements.
5. To provide comprehensive technical training, including product and applications training, ensuring full understanding and ability to promote/sell the portfolio.
6. To proactively monitor and analyze current dialysis treatment trends and explore new applications. Discover developments, emphasizing the business impact of competitive activities and market trends.
7. To collaborate and actively support the Technical Sales and Development Manager in monitoring and implementing marketing strategies, contributing to their effectiveness and success.
8. To work with QA Department to support product improvements and maintain quality standards and by resolving product complaints and handling feedbacks.
9. To develop and maintain strong relationships with Medical Societies' Managers and Secretariats and coordinate, liaise and support the society initiatives, conferences, and educational programs.
10. Must attend to relevant Medical Society Targets’ conferences, congresses and exhibitions.
11. To ensure all related activities will comply to regulatory requirements, company policies, and industry standards.