Customer Service Representative

Job Description

Required Qualifications:

• 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of experience in banking and financial services or equivalent is preferred but not required.
• Successful completion of at least two years of college education in any field of study, at either the undergraduate or graduate level.

Job Expectations:

• Must be amenable to working in shifting schedules, including graveyard shifts, weekends, and holidays.
• Must be open to split rest days or non-consecutive days off.
• Must be amenable to onsite work; office is located in McKinley, Taguig City.
• Must be willing to support a pure voice process and take inbound and/or outbound calls.
• Must be able to attend full duration of required training period.
• Ability to work additional hours as needed.