AR Collections Specialist | Hybrid in Davao with 25% Differential Pay!

apartmentConnext placeDavao scheduleFull-time calendar_month 
Req ID: 4609

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for an AR Collections Specialist who will be working with Connext's Client in the United States of America.

What's in it for you?
  • Competitive compensation
  • Perfect Attendance Bonus
  • Life insurance
  • HMO Insurance
  • Great company culture
  • 25% Night Differential
  • Annual Increase
  • Mid-year Bonus!
  • Hybrid Setup!
What is the job?

The AR Collections Specialist is responsible in managing and collecting outstanding receivables by proactively contacting customers to ensure timely payment of overdue and current balances.

Responsibilities:

  • Contacts customers via phone and email to follow up on receivables
  • Reviews and analyzes account details and balances in ERP systems
  • Identifies and resolves billing discrepancies and payment delays
  • Maintains accurate documentation of collections and communications
  • Escalates complex payment issues when necessary
  • Monitors payment history, account aging, and supports collections reporting

Qualifications:

  • Minimum of four (4) years of experience in accounts receivable process and collections, including direct customer follow-ups on outstanding invoices.
  • Experience contacting customers via phone and email for payment resolution.
  • Knowledge in accounts receivable (AR) processes to review customer account information.
  • Demonstrates strong attention to detail and organizational skills.
  • Manage multiple accounts and follow up consistently to drive payment resolution.
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