Information technology (it) specialist
Job Description
Posted on 6 April 2026
We're Hiring IT Technician
Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing high quality services to clients and promising career to its employees.
The Level 1 IT Engineer will deliver first-level technical support to clients through phone, email, chat, web, and other support channels as needed. This is an entry-level role, and we are looking for someone who is proactive, customer-focused, and eager to learn.
Qualifications/Requirements
We’re Looking for Someone Who has: Minimum one year experience working in an IT support/helpdesk environment.
Knowledge of IP networking, DHCP, DNS and general network principles.Knowledge of Windows desktop, Windows Server environments including current and previous generations.
Experience in Group Policy administration.
Malicious software detection and removal methods.
Knowledge of Apple Mac operating systems beneficial.
Knowledge of VOIP technologies beneficial.
Technical Skills: Experience configuring and administering Microsoft 365.
Experience configuring and administering Microsoft Server Products including Active Directory.Experience with Microsoft Office Suite including current and previous versions.
Experience with virtual technologies such as Hyper V.
Experience with tablet and smart mobile phone technologies.
Non-Negotiables:
Bachelor's Degree in Information Technology, Information Technology Networking, Information Technology Support, or Computer Systems Technology; or equivalent.
Strong written and spoken English communication skillsStrong attention to detail and excellent organizational skills.
Work location
MABALACAT, PAMPANGA
Remarks
Why You’ll Love Working with Us: Company-provided laptop + second monitor
Free HMOMonthly Team Gratitude Celebrations, Year-end Party, & Summer Outing.
Welcome gift on Day 1
Coffee session on Day 1 (for onsite employees)
Company Shuttle Service
Free Meals and Snacks
Generous vacation days, holidays, and sick leave to help you recharge.
Apply now