Assistant Manager - Middle Office Trade Support ( Rates - APAC)

apartmentConcentrix placeTaguig scheduleFull-time calendar_month 
Responsibilities
  • Direct Responsibilities
  • Validate trades for both Flow and Exotic Credit products.
  • Oversee and manage all FO and BO system queues, addressing any breaks or issues that arise.
  • Build and maintain strong relationships with FO, BO, and operations teams.
  • Apply problem-solving and investigative techniques to address trade booking and flow issues.
  • Act as a liaison with the trading desk and relevant stakeholders to escalate and address any trade or booking issues.
  • Collaborate with internal teams to resolve trade-related breaks and queries.
  • Respond to and resolve queries from clients, the front office, and other internal teams.
  • Manage all queries related to instrument static data.
Contributing Responsibilities
  • Establish and maintain direct working relationships with FO and BO colleagues.
  • Foster and sustain strong, collaborative relationships with stakeholders worldwide, spanning Front, Back, and Middle Office teams.
  • Cultivate a robust and open working dynamic with the local and regional management team, ensuring effective communication and collaboration.
  • Contribute ideas and support projects and continuous improvement initiatives.
Technical & Behavioral Competencies
  • At least 3 years of experience in a trade support or related role.
  • Solid knowledge of and interest in financial markets, including derivative products such as swaps, futures, and options.
  • Preferred experience with Credit products, systems, and processes, particularly within trade support functions.
  • Strong focus on control and aptitude in both financial and operational areas.
  • Proficient with the MS Suite, with a strong emphasis on Excel.
  • Ability to quickly learn and adapt to multiple software programs.
  • Capable of working under pressure, managing multiple priorities, and collaborating effectively both as part of a team and independently.
  • Comfortable working across various departments, including Sales, Trading, Accounting, Technology, and other Middle Office teams.

Specific Qualifications (if Required)

Skills Referential
  • Behavioural Skills: (Please select up to 4 skills)
  • Ability to collaborate / Teamwork
  • Attention to detail / rigor
  • Communication skills - oral & written
  • Ability to share / pass on knowledge
  • Transversal Skills: (Please select up to 5 skills)
  • Ability to develop and leverage networks
  • Ability to develop others & improve their skills
  • Ability to develop and adapt a process
  • Ability to understand, explain and support change
  • Ability to anticipate business / strategic evolution
Education Level
  • Master Degree or equivalent : At least 3 years
  • Other/Specific Qualifications (if required)
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