Data Analytics and Systems Analyst

JOB DESCRIPTION:

• Collect, consolidate, validate, and analyze institutional data from operational, academic, clinical, administrative, and support units.
• Develop and maintain quality assurance dashboards, scorecards, and performance monitoring systems.
• Prepare monthly, quarterly, and annual KPI reports for management review.
• Analyze trends, variances, patterns, and performance gaps using approved analytical tools and methodologies.
• Generate ad hoc reports and data visualizations requested by management and process owners.
• Provide analytical insights and recommendations to support evidence-based decision-making.

• Design, develop, and maintain interactive dashboards, reporting systems, and business intelligence solutions.
• Develop automated reporting tools and workflows using appropriate programming and analytics technologies.
• Create web-based or desktop-based applications to support quality monitoring, compliance tracking, and performance reporting.
• Develop data visualization tools that support strategic and operational decision-making.
• Ensure the accuracy, reliability, usability, and security of analytics solutions and dashboard outputs.
• Recommend enhancements to institutional reporting and analytics capabilities.

• Develop and maintain databases, data repositories, and reporting datasets.
• Create and maintain SQL queries, scripts, and automated data processing routines.
• Develop automation tools and applications using approved programming languages and technologies.
• Integrate data from multiple systems to support institutional analytics and reporting requirements.
• Perform testing, validation, troubleshooting, and maintenance of analytics and reporting applications.
• Ensure data integrity, consistency, and security in accordance with institutional policies and applicable regulations.

• Develop analytics models supporting ISO standards, accreditation requirements, institutional scorecards, and quality initiatives.
• Monitor and analyze Key Performance Indicators (KPIs) and quality performance measures.
• Support root cause analysis activities through data-driven investigations and trend analyses.
• Assist departments in identifying performance improvement opportunities through analytics and benchmarking.
• Provide analytical support for quality improvement projects, corrective actions, and institutional initiatives.
• Support preparation of data requirements for accreditation surveys, regulatory submissions, and management reviews.

• Identify opportunities for automation and digitization of quality monitoring and reporting activities.
• Develop automation solutions that improve efficiency, accuracy, and timeliness of institutional reporting.
• Assist departments in digitizing forms, reports, and monitoring processes.
• Promote data-driven decision-making and analytics literacy across the institution.
• Evaluate emerging technologies that may enhance institutional analytics, monitoring, and reporting capabilities.

• Provide technical assistance to departments regarding dashboard utilization, data interpretation, and analytics tools.
• Conduct orientations and training sessions on reporting systems, dashboards, and business intelligence applications.
• Develop user guides, manuals, and technical documentation for analytics solutions.
• Promote data-driven decision-making and analytics literacy across the institution.

• Perform other tasks assigned by the Quality Manager consistent with the scope of the position.

JOB QUALIFICATIONS:

Bachelor’s Degree in any of the following:

• Information Systems
• Computer Science
• Information Technology
• Data Science
• Computer Engineering
• Industrial Engineering
• Statistics
• Mathematics
• Accountancy (with demonstrated analytics and systems development experience)
• Other related disciplines

A master’s degree is an advantage but not required.

At least three (3) years of experience in one or more of the following areas:

• Data analytics and business intelligence
• Dashboard development and reporting systems
• Database management
• Systems development and support
• Programming and process automation
• Performance monitoring and KPI reporting
• Process improvement and business analysis

Experience in healthcare, education, quality assurance, accreditation, compliance, or institutional analytics environments is an advantage.

Technical Competencies:

• KPI monitoring and performance analytics
• Statistical and trend analysis
• Data visualization and dashboard development
• Business intelligence platforms such as Power BI, Tableau, Looker Studio, or equivalent
• Report automation and data transformation

• SQL (Required)
• Python for data analysis, automation, and reporting (Required)
• Power Query and Excel VBA (Required)
• HTML, CSS, and JavaScript (Preferred)
• API integration and data extraction (Preferred)
• Workflow automation and scripting

• SQL Server
• MySQL
• PostgreSQL
• Data modeling and database design
• Data governance and quality management

• Dashboard and reporting system development
• Web-based application development
• Data integration and ETL processes
• System testing and validation
• Technical documentation

• Process mapping and workflow analysis
• Root Cause Analysis
• Performance measurement systems
• ISO-based monitoring and reporting
• Continuous improvement methodologies

Preferred Certifications:

• Microsoft Power BI Data Analyst Associate
• Google Data Analytics Certificate
• Certified Business Analysis Professional (CBAP)
• Lean Six Sigma Green Belt
• Certified Quality Improvement Associate (CQIA)
• Certified Analytics Professional (CAP)
• Relevant database, programming, or business intelligence certifications

One (1) Full-time position available

CAN START ASAP