Customer Service Assistant (CSR)
1st Hong Sing Insurance Agency, Inc. Pasig Full-time
Detailed Job Description
Position: Customer Service Assistant
Roles & Responsibilities
This role focuses on customer relations, policy servicing, claims assistance, and client retention to ensure efficient customer support and high-quality service delivery within the insurance agency. The position is also responsible for maintaining strong client relationships through timely assistance, effective coordination with insurance providers, and proactive follow-through on client concerns.In addition, the role supports business growth through upselling and reselling insurance products and services to existing customers based on their needs and coverage requirements.
- Customer Inquiry and Client Support
- Policy Administration and Servicing
- Client Retention, Sales, and Collection Support
- Claims Processing and Coordination
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Job Description
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You’ll be a great fit if:
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Job Description
Posted on 23 June 2026
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What's in it for the candidate?
• Up to 20K Compensation Package
• Up to 15K Performance Bonus
• Day Shift
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