[ref. d35728817] Customer Service Representative (₱20k/Monthly) - Cebu

HIRING! Customer Service Representative!!!

We are looking for a Customer Service Representative who is passionate about delivering exceptional customer service and building strong client relationships. In this role, you will be the first point of contact for our customers, ensuring their inquiries are handled efficiently, professionally, and with a positive attitude.

Qualifications:

Must be a High School or Senior High School graduate (with diploma or certificate)

Strong to excellent communication skills are required

Basic web navigation skills are a must

Must be open to working on holidays, weekends, shifting schedules, and extended hours

Must be available to start immediately

No prior work experience is required — fresh graduates are welcome to apply

Key Responsibilities:

Address customer concerns, inquiries, and complaints professionally, offering timely and effective solutions

Foster trust and long-term relationships through open and clear communication with customers

Provide accurate and complete information in every customer interaction

Document customer interactions, process account updates, and manage records accurately

Follow standard communication protocols, company policies, and service procedures

Perks & Benefits:

Non-taxable allowances

Night differential pay

13th month pay

Monthly performance incentives

Sales bonuses and perfect attendance rewards

Health Maintenance Organization (HMO) coverage

Clear paths for career advancement and promotion

Opportunity for regularization

Walk-in Applicants Are Welcome!

Please bring the following documents:

2 copies of your updated résumé

1 valid government-issued ID

COVID-19 vaccination card

Note: This is an on-site position and not eligible for work-from-home arrangements. All employees are expected to follow minimum health and safety protocols.