Customer Service Representative

Calling all Customer Success and POS terminal enthusiasts!

The largest non-bank POS terminal network in the Philippines is hiring.

We are looking for qualified Customer Service Representatives.

• Permanent and Direct employment
• Christmas Bonus on top of 13th month pay.
• Career growth through our Career & Leadership Program
• Employee Rewards and Recognitions Program

Job Description:

• Attends to client inquiries by phone or thru email regarding new or existing products and services
• Receives and analyzes customer requests and provides necessary information by phone or thru email.
• Coordinates with the Field Technical Support Section for any technical service-related concerns.
• Prepares reports on a regular basis for submission to clients’ immediate superior and project managers.
• Prepares forms for any terminal-related requests

Job Requirements:

• Bachelor's Degree or College Undergraduate in any IT course.
• We accept candidates who are college-level with at least 6 months of customer service experience in IT, retail, bank, financial services, or other related industries.
• Computer literate in windows-based applications with the ability to learn customer service software applicants.
• With professional verbal and written communication skills.
• Amenable to work onsite in Ortigas Pasig, City. (No work from home)
• Can start immediately.