EA to the Operations Director | Work from Office

We're Hiring: EA to the Operations Director!

We are currently on the lookout for a EA to the Operations Director to join our team at Cloudstaff, the #1 workplace everywhere!

Schedule: Morning shift

Job Description:

To provide high-level administrative, operational, and project management support to the Operations Director by managing their schedule, communications, and priorities, and ensuring the smooth execution of strategic initiatives. This role focuses heavily on advanced project management while requiring an all-rounder mindset—someone adaptable, resourceful, and capable of handling diverse responsibilities across operations, projects, and stakeholder engagement.

Reports To: Operations Director

• Manage the COO’s schedule, priorities, and workflows, ensuring alignment with strategic goals.
• Communicate with team members on behalf of the Operations Director.
• Track commitments, projects, and KPIs to ensure accountability.
• Coordinate communications, leadership forums, and reporting.
• Take high-level meeting minutes
• Assist the Operations Director with daily operations
• Work independently with high-level direction
• Provide high-level administrative support to the Operations Director, including handling confidential information with discretion.
• Prepare agendas, take minutes, and follow up on action items from meetings.
• Conduct research and compile information for reports, presentations, and decision-making.
• Act as a liaison between the Operations Director and internal/external stakeholders.
• Manage special projects and initiatives as assigned by the Operations Director.
• Monitor the progress of various tasks and projects across the firm.
• Ensure deadlines are met and assist in prioritizing workload.
• Coordinate with team members to track the status of assignments and deliverables.
• Provide regular updates to the Operations Director on tasks and project status.

Qualification and requirements:

• 5+ years in an EA, Business Manager, or Chief of Staff–style role supporting senior executives.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook).
• Process-driven mindset with experience creating repeatable systems (templates, agendas, SOPs).
• Proven track record in advanced project management, including planning, execution, and reporting.
• Experience in using Asana, including creating and managing projects, workflows, reporting dashboards, and timelines.
• All-rounder mindset with the ability to adapt to shifting priorities and take on diverse responsibilities.
• Strong project management and organizational skills, with the ability to coordinate multiple priorities.
• Excellent written and verbal communication skills.
• Demonstrated ability to prepare clear, data-driven reports and executive-level summaries.
• Strong attention to detail and ability to anticipate needs proactively.
• Ability to work independently, exercise sound judgment, and maintain confidentiality.

Desirable:

• Experience or familiarity with systems such as HubSpot, MailChimp, Active Campaign, Employment Hero, Adobe, or WordPress.
• Marketing experience or exposure to campaign/project coordination is a plus.
• Familiarity with other project management tools and reporting platforms.

Non-negotiable skills & requirements:

• 5+ years in an EA, Business Manager, or Chief of Staff–style role supporting senior executives.
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook).
• Process-driven mindset with experience creating repeatable systems (templates, agendas, SOPs).
• Proven track record in advanced project management, including planning, execution, and reporting.
• Experience in using Asana, including creating and managing projects, workflows, reporting dashboards, and timelines.
• All-rounder mindset with the ability to adapt to shifting priorities and take on diverse responsibilities.
• Strong project management and organizational skills, with the ability to coordinate multiple priorities.
• Excellent written and verbal communication skills.
• Demonstrated ability to prepare clear, data-driven reports and executive-level summaries.
• Strong attention to detail and ability to anticipate needs proactively.
• Ability to work independently, exercise sound judgment, and maintain confidentiality.

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**