Service Now Developer/ ServiceNow Consultant/ ServiceNow

Job Description

Description

We are seeking a skilled ServiceNow Developer/Consultant to join our team in Southeast Asia. The ideal candidate will have 2-9 years of experience in developing and implementing ServiceNow solutions, ensuring that they meet the needs of the business while adhering to best practices.

Location : Metro Manila

• Design, develop, and implement ServiceNow solutions based on business requirements.
• Collaborate with stakeholders to gather and analyze requirements to provide efficient solutions.
• Customize ServiceNow applications and facilitate rollouts across various departments.
• Create and maintain documentation related to ServiceNow configuration and workflows.
• Provide ongoing support and maintenance of ServiceNow applications, ensuring system performance and reliability.
• Develop reports and dashboards to provide insights and improve decision-making processes.
• Ensure compliance with ITIL best practices in ServiceNow implementation.

• 2-9 years of experience in ServiceNow development and administration.
• Strong knowledge of ServiceNow modules including Incident, Problem, Change, and Service Catalog.
• Experience with ServiceNow scripting (Client scripts, Business Rules, Script Includes, etc.).
• Familiarity with ServiceNow integration capabilities (REST/SOAP APIs).
• Understanding of ITIL processes and best practices.
• Ability to troubleshoot and resolve ServiceNow issues effectively.
• Strong communication and interpersonal skills to work collaboratively in a team environment.