Medical Surgery Scheduler / AR Collections Specialist
Bulacan Full-time
Remote Employee BPO has an outstanding opportunity for you!
Role: Medical Surgery Scheduler / AR Collections SpecialistCompensation: Competitive Basic Salary
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).
Work Schedule: 5-day work week, 2:00 a.m. 11:00 a.m. Philippine time
Work Setup: Work From Home
About the Role:
We are seeking an experienced and detail-oriented Medical Surgery Scheduler / A/R Collections Specialist to support a busy U.S.-based healthcare facility. This role will be responsible for coordinating surgical procedures and pre-operative appointments while also assisting with medical billing, insurance follow-up, and accounts receivable collections.The ideal candidate has prior experience working with U.S. healthcare providers, strong communication skills, and a solid understanding of medical scheduling, insurance processes, and A/R follow-up.
Responsibilities / Job Duties:
Surgery Scheduling- Schedule surgeries, procedures, and pre-operative appointments
- Coordinate schedules with physicians, nursing staff, and anesthesia teams
- Manage cancellations, reschedules, and schedule adjustments
- Collect and update patient demographic and insurance information
- Ensure scheduling accuracy based on physician and facility availability
- Maintain organized and accurate scheduling records
- Follow up with insurance companies regarding unpaid or aging claims
- Contact patients regarding outstanding balances and payment arrangements
- Review outstanding A/R reports and document collection efforts
- Submit supporting documentation required by insurance carriers
- Monitor accounts and escalate aged balances when necessary
- Assist with claim status checks and payment verification
- Verify insurance information and patient billing details
- Assist with claim processing and billing-related inquiries
- Handle billing calls from patients and insurance companies professionally
- Maintain accurate documentation and records within the system
Qualifications:
- Previous experience in U.S. healthcare administration required
- Experience with surgery scheduling strongly preferred
- Medical billing and A/R collections experience required
- Familiarity with insurance verification and claims follow-up
- ASC (Ambulatory Surgery Center) experience is a plus
- Strong English communication skills, both written and verbal
- Highly organized with strong attention to detail
- Comfortable working in a fast-paced environment
- Strong computer and multitasking skills
Nice to Have:
- Experience working with ophthalmology or surgical centers
- Knowledge of medical terminology and insurance processes
- Experience handling patient-facing communication
ENTECHQuezon City, 24 km from Bulakan
The Collection Analyst is responsible for the regular collection and payment follow-up routine. He/she shall validate collection documents as against cash or checks received, post them in the system, and follow through until ticked off in bank...
EastWest BankPasig, 33 km from Bulakan
About the Job
Location: Ortigas
Corporate Title: Collections Associate
Work Arrangement: Onsite
Our Operations Team is looking for experienced professionals to join us in our Ortigas site in the role of Collections Associate.
As a Collections...
KredivoQuezon City, 24 km from Bulakan
and Victory Park Capital among others.
Key Responsibilities
• Conduct regular monitoring and evaluation of collection calls, emails, SMS, and other customer communications.
• Ensure strict adherence to company policies, client guidelines, and applicable...