Real Estate Operations Manager
Private Advertiser Taguig Full-time
Responsibilities
- Oversee end-to-end property operations, ensuring all buildings, facilities, and critical systems are fully functional, well-maintained, and aligned with operational standards, including regular inspections and performance monitoring
- Lead tenant relations and service delivery, managing inquiries, concerns, and escalations while implementing initiatives that improve tenant satisfaction, retention, and overall customer experience
- Manage facilities, maintenance, and vendor performance, including supervision of in-house teams and third-party contractors, implementation of preventive maintenance programs, and ensuring service quality and compliance with SLAs
- Drive financial performance and cost efficiency, through budget preparation, expense monitoring, cost control initiatives, and coordination of billing, collections, and financial reporting to ensure profitability of managed properties
- Ensure compliance, safety, and continuous improvement, by enforcing adherence to regulatory requirements, conducting audits and risk assessments, and implementing process improvements and emergency response protocols
- Bachelor’s degree in Real Estate Management, Business Administration, Engineering, or a related field, with a solid understanding of property operations, facilities management, and real estate principles
- Minimum of 5–8 years of progressive experience in real estate or property operations, with proven exposure to managing residential, commercial, or mixed-use developments and handling multi-site portfolios
- Strong operational and financial management skills, including experience in budgeting, financial analysis, vendor management, and cost optimization within a property management setting
- Demonstrated leadership and stakeholder management abilities, with strong communication skills to effectively coordinate with tenants, contractors, internal teams, and senior management
- In-depth knowledge of local regulations, safety standards, and property management systems, with the ability to ensure compliance, manage risks, and leverage technology to improve operational efficiency
SutherlandTaguig
and come up with Team strategy to achieve operational goals.
• Partner with Operations Manager on Continuous Improvement activities, training and action plans.
2. Client advocate
• Accomplish weekly deliverables, such as: Coaching compliance inclusive...
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