Mortgage Administrative Assistant / Loan Admin (Canada) | ZR_1218_JOB

Mortgage Administrative Assistant / Loan Admin (Canada)

• At PeoplePartners, work isn’t just about what you do — it’s about where it can take you.
• We’re a Great Place to Work certified company built on a true people-first culture, where talent is supported, growth is intentional, and opportunities go global. Here, you’ll partner with international clients, sharpen your expertise, and be part of a team that values both performance and people.
• If you’re looking for a role where your work matters and your career keeps moving forward — you’ll fit right in.

Role Overview:

• You keep every mortgage moving forward.
• Behind every approved loan is a file that’s complete, accurate, and right on time — and that doesn’t happen by accident.
• As a Mortgage Administrative Assistant / Loan Admin, you’re the engine behind the process. You turn scattered documents into structured files, keep stakeholders aligned, and make sure nothing slips through the cracks.
• If you thrive on precision, follow-through, and keeping things on track — this role is built for you.

Key Responsibilities:

• Collect and follow up on borrower documents.
• Set up and maintain mortgage files in CRM / LOS systems.
• Input and verify borrower information accurately.
• Coordinate with lenders, appraisers, and third parties.
• Provide status updates to brokers, clients, and partners.
• Ensure files are complete and ready for submission.
• Track multiple files and manage deadlines.
• Maintain organized and accurate documentation.

Job Requirements:

Required Qualifications (Must-Have):

• 1–3+ years experience in mortgage administration, loan processing, or similar.
• Experience supporting mortgage brokers or lending teams.
• Hands-on experience with document collection and file setup.
• Familiarity with mortgage documents (T4s, NOAs, IDs, bank statements).
• Experience using CRM or LOS platforms (Filogix or similar).
• Strong attention to detail and accuracy.
• Ability to manage multiple files and priorities.

Preferred Qualifications (Nice-to-Have):

• Experience in AU or US mortgage environments.
• Exposure to Canadian mortgage processes.
• Experience working in remote or offshore teams.
• Familiarity with lender submission requirements and workflows.

Why Join PeoplePartners:

This is your opportunity to build a career in a company that invests in you. At PeoplePartners, you’ll enjoy:

• Global exposure supporting international mortgage clients.
• A people-first culture built on trust, respect, and ownership.
• Clear career growth pathways and advancement opportunities.
• Ongoing training and development programs.
• A collaborative and supportive team environment.
• Regular employee engagement activities and events.
• A stable work-from-home setup.
• Competitive salary and benefits package.
• If you take pride in accuracy, love keeping processes on track, and want to grow in the mortgage space — this role is your next step. Apply now and help bring every mortgage file across the finish line.

Work Details:

• Work Setup: Remote (Work from Home).
• Schedule: Monday to Friday ; Night-shift.
• Employment Type: Full-time.
• Client: Canadian-based mortgage business.

Company Benefits:

• Permanent Work-from-home setup
• Company-provided equipment
• Secondary Wi-Fi Modem
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
• 100% conversion of UNUSED leave credits
• HMO on Day 1
• 13th Month Pay
• Monthly Gift Voucher
• Milestone Tokens (Birthday/Anniversary/Christmas).
• A Life Beyond the Screen #WorkLifeBalance.
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.