Training Coordinator
ThoughtFocus Baguio Full-time
RESPONSIBILITIES:
- Responsible for the scheduling and attendance tracking of global internal training through Outlook and our Learning Management System (LMS)
- Collaborate with the global Education Services team to accurately create, update, modify, or cancel data within the LMS in accordance with team activities/learning plan changes
- Complete assignments dealing with the routine and daily operation, use, and configuration of the LMS
- Conduct reporting and analysis of data out of the LMS to inform team decision making as needed
- Track employee completion of training and follow up on past due assignments
- Provide learners and managers with onboarding schedule information for newly hired employees
- Prepare materials for training sessions, including new hire orientation, Insights Discovery, and other courses as needed
- Respond to troubleshooting and day-to-day email requests from learners and managers
- Support broader Education Services initiatives/projects as directed
- Maintain a positive attitude and presence in the company as an ambassador of MRI and the ES team
REQUIREMENTS:
- Bachelor’s degree in an educational field or business preferred
- Exceptional attention to detail
- Experience with Cornerstone or other Learning Management Systems preferred
- Ability to build cross-departmental relationships with a customer service focus
- Proficiency in computer usage, email, MS Office Suite
- Ability to gain new technical skills quickly
- Strong oral and written communication skills
- Able to manage multiple responsibilities and projects with competing priorities and deadlines
Expert in multi-tasking, organizing, and prioritizing is critical
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