Customer service assistant
Makati
Job Description
Posted on 22 August 2025
Customer Service Representative – Bahasa Indonesia- Remote multi-language support for user community.
- Work in close cooperation with teams Globally.
- Frontline support capable to resolve 70% of inquiries and relevant escalation to the next support levels in the areas of specialization such as:
- SAP ERP system; Global corporate applications (Service-Now, Oracle CRM, Qlik Concur etc.); Workplace Support (Microsoft products and Office 365 cloud solutions, standard desktop and mobile hardware/software);
- Global infrastructure solutions (Skype IP telephony & Genesys, Polycom VC, Pulse Secure, corporate WAN, LAN and WWAN).
- Skills and competences: Bahasa Indonesia language and competency; and Consistent/rational thinking.
Qualifications/Requirements
College Graduate;Must be able to speak fluently in English and in Bahasa Indonesia both written and orally; and
Strong analytical skills and problem-solving skills
Work location
CITY OF MAKATI, NCR, FOURTH DISTRICT
Remarks
Foreign National Candidate's name: Ririn Desriani SilaenWork location: Makati City
Nationality: Indonesian
Intended period of Employment: 12 months
Apply now
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