Assistant Restaurant Manager
Jollibee Foods Corporation Parañaque Full-time
ARM: The Assistant Restaurant Manager (ARM) ensures efficient restaurant operations, alongside the Restaurant Manager. He/she helps oversee various aspects of daily operations, staff management, customer service, and achievement of the store’s financial and FSC goals.
-Back-of-the-house
KEY RESULT AREA (action- reason-result/s formula) KEY Key Result
Area 1: SALES -Ensures that all required operational support requirements are in place (4Ms). Coordinates and works with RM for required operations support. Provides inputs and recommendations for improvement.- Ensures that sales building activities are properly implemented. Provides inputs and recommendations for improvement. -Assists Restaurant Manager in sales building initiatives by implementing Client Calls and maintenance of client business relations for assigned Institutional Accounts.
- Gathers sales data for business channels, competition, or RTA as assigned. Responsible for data accuracy and timeliness. Key Result
- FSC
- Recommends and implements FSC improvement programs for the assigned area, as assigned by RM.
Responsible for the achievement of identified program objectives.
-Front-of-the-house-Back-of-the-house
- Sanitation & Pest Control
- Prepares and updates the following as assigned by RM.
- Supplies/Station Guides
- Master Cleaning Schedule
- Management Activity Planner (Checklist)
- Repairs & Maintenance Schedule
- Ensures resolution and investigation of customer feedback Key Result Area 3: PROFIT
- Implements defined cost management activities / programs, as assigned by RM.
- Responsible for achievement of defined program targets.
- Utilities – Electricity, Water
- Operating Supplies
- Janitorial Supplies
- Office Supplies
- Dailies -FCPC
- Other Expenses (e.g., Transportation) Key Result Area 4: PEOPLE
- Responsible for proper implementation of assigned activity, as assigned by RM.
Responsible for achievement of defined objectives/targets. -Prepares and posts cooks’ schedules based on guidelines provided, and adjusts schedules, as needed. -Ensures third-party arrangement is achieved and escalates to the Restaurant Manager any issues encountered.
- Ensures implementation of Cook Trainee Training & Certification.
- Assists the RM in the development and performance monitoring of cooks.
- Implements specific Cook Communication Program/Activity, as assigned
- Supports the compliance of the stores to all government requirements
- Fund custodian and daily inventory control.
- New store openings, ensures completion of tasks assigned by RM.
Education: College graduate, preferably Hotel & Restaurant Management or any Business-related course.
Experience:- Preferably with 1
- 2 years of experience in a supervisory function.
- Strong leadership skills
- Persistent -Optimistic
- Enthusiastic
- Collaborative
- FSC Management
- Guest Feedback Management
- Budgeting -Profitability Management and Financial Analysis
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