Branch manager

Job Description

The Branch Manager oversees the day-to-day operations of the branch and its employees including sales, credit investigation, collection, after-sales service, and administrative functions. This involves leading a team, driving sales targets, ensuring efficient credit and collection processes, and overseeing administrative

set sales and collection target of the branch.

1. BRANCH OPERATIONS MANAGEMENT:

• Oversee branch performance, personnel management, policy compliance, and administrative tasks.
• Implement compliance with opening and closing memos and company policies.
• Monitor staff attendance, leaves, and work schedules, taking appropriate action as needed.

1. LEADERSHIP AND DEVELOPMENT:

• Lead, motivate, and coach branch employees for exceptional customer service and target

• Conduct regular meetings, and performance reviews, and recommend training and development

• Oversee disciplinary actions and facilitate discussion of memorandums to ensure understanding and

1. SALES AND MARKETING:

• Develop and execute sales strategies for units, parts, and services.
• Propose monthly marketing activities to boost inquiries and sales.
• Stay informed about industry trends, competitor activities, and customer preferences to adjust

1. CREDIT AND COLLECTIONS MANAGEMENT:

• Ensure accuracy of Credit Application Forms and adherence to the 5Cs of credit.
• Monitor accounts and review collection strategies to achieve targets.
• Collaborate with collection officers on payment issues, verify itineraries and allowances, and

1. ADMINISTRATIVE AND CUSTOMER SERVICE:

• Implement and enforce administrative processes, including inventory management, registration,

• Coordinate warranty claims, service appointments, and repairs for prompt customer issue

• Act as a reliever in the absence of subordinates to ensure efficient task completion.

• Graduate of any 4 years course.
• With experience as Supervisor or Manager.
• Strong Leadership and management skills.
• Good communication skills, sales oriented, and people person.

Work location

CITY OF MALABON, NCR, THIRD DISTRICT

Remarks

No additional remarks

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