Sales supervisor for harbor point mall
SSI Group Subic Full-time
Flying Tiger Copenhagen brand is looking for Sales Supervisor.
About us:
Flying Tiger Copenhagen is a Danish variety store known for its fun, affordable, and creative products from home decor to stationery and toys. With over 900 stores worldwide, we focus on delivering a unique shopping experience filled with surprises and Scandinavian design at great value.
Duties and Responsibilities:
- Manages the overall operations of the branch; leads in supervising the store operations including the cashiers, sales consultants, and other employees assigned in the store. (e.g utility & security guards)
- Ensure promotions are accurate and in tune with the company’s standards, maintain outstanding store condition and visual merchandising standards.
- Prepares daily, weekly, and monthly sales reports.
- Recruit, coach, counsel, discipline, and train employees
- Evaluate self-on-the-job performance, as well as other staff.
- Maintain inventory and ensure items are in stock.
- Maintain health and safety measures and store’s cleanliness; complete store administration and ensure compliance with policies and procedures.
- Help, drive, motivate, and encourage retail sales staff to achieve sales targets.
- Handle customer complaints, issues, and questions; ensure high levels of customer satisfaction through excellent service.
- Report on buying trends, customer needs, profits, etc; propose innovative ideas to increase market share.
- Conduct personnel performance appraisals to assess training needs and builds career path.
- Deal with all issues that arise from staff or customers (complaints, grievances, etc)
Job Specifications:
- Graduate of 4-year business course
- With at least one (1) year of experience in the same/related field
- With excellent selling and customer service and management skills
- With strong leadership, organizational skills and business orientation
- With extensive experience in retail/fast food operation
- Must be willing to work on holidays and weekends.
- Must be proficient in both oral and written communication.
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