Senior Business Analyst

Job Summary

The Senior Business Analyst also mentors junior analysts, drives continuous improvement, and ensures alignment between business goals and IT capabilities.

Roles and Responsibilities

• Serve as a key advisor to business and IT leadership, ensuring that analysis efforts are tightly aligned with organizational strategy and priorities.
• Translate enterprise goals into actionable roadmaps and solution opportunities across business units.

• Lead complex requirements elicitation and analysis sessions involving multiple stakeholder groups.
• Translate business vision into end-to-end solution requirements (functional, non-functional, regulatory), ensuring clarity, traceability, and alignment with enterprise architecture.
• Prioritize features and initiatives based on business value, risk, and technical feasibility.

• Collaborate with Product Owners, Architects, and Developers to co-design scalable and compliant business solutions.
• Validate solution designs against requirements and drive testing and acceptance efforts.

• Analyze current state processes and identify improvement opportunities through root cause analysis, process mapping, and benchmarking.
• Recommend and implement process re-engineering or automation to improve business efficiency and customer experience.

• Provide guidance, mentorship, and quality assurance to Junior Business Analysts.
• Lead communities of practice and promote best practices in business analysis across teams.

• Act as a bridge between business, IT, compliance, and operations stakeholders throughout the project lifecycle.
• Facilitate strategic workshops, JAD sessions, and executive-level reporting to ensure alignment and transparency.

• Ensure high-quality documentation (Business Requirements Document, Functional Specifications, User Stories, etc.) using standard tools (e.g., JIRA, Confluence, BPMN).
• Maintain compliance with documentation and governance policies for audit readiness and traceability.

Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.
• Master’s degree or MBA is preferred.

• CBAP, PMI-PBA, Lean Six Sigma, Agile BA, or similar credentials.

• Minimum of 5+ years of experience in business analysis, preferably in IT or digital transformation projects.
• Proven experience in leading large-scale initiatives, process reengineering, and working in Agile or hybrid environments.
• Strong experience in managing executive stakeholders and facilitating change.

• Strategic and critical thinking with strong business acumen.
• Advanced facilitation, negotiation, and presentation skills.
• Expert in business analysis tools and methodologies (e.g., BPMN, SWOT, Use Case Modeling).
• Strong leadership, mentorship, and project coordination abilities.
• Excellent communication and documentation skills.
• Strong organizational skills and ability to manage competing priorities.