Operations analyst

Job Description

Posted on 29 May 2026

• Perform Customer Due Diligence review for onboarding client, periodic regular requirements and event-driven reviews and ensure that assessments are justified and accurate.
• Carry out name and adverse media screening of client, related parties, entity, directors, beneficial owners, via the bank’s screening tool.
• Check the account opening information, and analyze and determine client type, client's nature of business, source of funds, Ultimate Beneficial Owner/s, exposure to politically exposed persons (PEPs), etc. to apply the corresponding required due diligence (enhanced or standard).
• Perform enhanced due diligence when necessary, this may include request of information via email or phone call. Communicate clearly with customers by phone or email where further details or clarifications are required.
• Ensures individual KPIs and SLAs set by the operations are met.
• Recommend high risk accounts to AML CDD Sr. Analyst if unable to mitigate risk.
• Pro-actively engage in process improvement with high diligence and ownership. Provide input or feedback on improvement suggestions related to initiative(s) on CDD processes.

• Bachelor’s degree in any related fields is a plus. Open for fresh graduate to apply.
• Preferably with 6 months - 2 years of work experience in Customer Due Diligence or other similar roles.
• Strong analytical skills, able work well and make sound decisions based on policy and procedures in place.
• Preferably with experience in KYC and has basic customer service skills.
• Proficient in Microsoft Office, Google Workspace, and similar programs.
• Attention to detail and organizational skills.

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

No additional remarks

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