[ref. f27880716] Santa Ana - Sales Operations Specialist

WHR Global Consulting is hiring a Full time Sales Operations Specialist role in Taguig, NCR. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Afternoon, Morning
• Tuesday: Afternoon, Morning
• Wednesday: Afternoon, Morning
• Thursday: Afternoon, Morning
• Friday: Afternoon, Morning
• 2-3 years of relevant work experience required for this role
• Expected salary: ₱40,000 per month

SALES ACCOUNT SPECIALIST

Location: BGC, Taguig

KEY RESPONSIBILITIES:

• Conducting outreach via phone, email, and SMS to coordinate interviews and hiring opportunities.
• Managing employer relationships to enhance job posting effectiveness and hiring success.
• Tracking and improving hiring metrics, including interview-to-offer and offer-to-hire ratios. Driving job placements while ensuring alignment with business KPIs, such as monthly revenue targets and lead conversions.

QUALIFICATIONS:

• Minimum of 3 years of experience in a contact center (Voice or Voice + Non-voice) in B2B Sales or Saas environment and customer care operation with no less than 1 year of tenure in any employer in the past 2 years.
• Demonstrated experience in driving customer and client satisfaction
• At least 3 years of solid experience in B2B Sales, Saas
• Customer Success Experience in handling SaaS systems
• Experience in selling SaaS systems and customer management