Branch Cafe Manager

placeMakati scheduleFull-time calendar_month 

Job Responsibilities include:

  • Supervising and overseeing the performance of all rank and file positions directly reporting to them
  • Developing associates, implementing merchandising strategies, managing inventory, and ensuring safety and loss prevention to promote sales and achieve profit goals
  • Mediating and resolving customer complaints or concerns promptly.
  • Ensuring the highest levels of customer service at all times.
  • Check schedules of rank and file employees to maximize their utilization
  • Coordinating regularly with the Operations Manager to implement changer or improvements in the store.
  • Conducting performance evaluation progress (PEP) talks and meetings with subordinates
  • Coordinate with other departments of the company to provide necessary reports
Job Specifications
  • Operates with initiative, commitment, strong work ethic & sense of urgency
  • Exceptional customer service skill
  • Motivator, High energy
  • High energy
  • Detail-oriented, Results driven
  • High level of inventory awareness and maintenance
  • Results driven
Requirements
  • Willing to be assigned within the Metro Manila and Provincial area.
  • Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent
  • Atleast 3 year(s) of working experience in the Coffee Shop Industry is required for this position.
  • Preferably Senior Supervisor, Assistant Manager/Managers specializing in Food/Beverage/Restaurant Service or equivalent.
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