WFH Setup - Sr. Configuration & Monitoring Engineer (US Shift) - Quezon City

Make your next big career move by applying as KMC Solutions’ next SENIOR CONFIGURATION MANAGEMENT ADMINISTRATOR!

This role requires a deep understanding of many technologies and monitoring systems [DR1] as well as excellent problem-solving skills, and the ability to work collaboratively with other teams.

Key Responsibilities:

• Deep experience with Logic Monitor, or New Relic/Big Panda/Other monitoring tools) to gain actionable insights
• Strong experience developing tools, integrations, and dashboards with Logic Monitor or similar monitoring systems.
• Strong Experience with CI/CD methodologies, workflows, configuration management, and tools such as ServiceNow
• Linux/Windows system administration
• Scripting and automating administration tasks like Python, Bash, PowerShell
• Web application hosting and troubleshooting experience (ISS, Apache, Tomcat, Nginx)
• High Availability / Load Balancing / Redundancy
• File storage technologies NFS, LVM
• Technical troubleshooting skills for both system performance and network connectivity issues.
• Deep knowledge in any of the following: automated monitoring, CI tools (Continue Integration tools like Jenkins), auto-scaling, Infrastructure as Code (IaC),
• Ensure data integrity and security by implementing best practices.
• Perform regular backups and recovery procedures.
• Collaborate with development teams to support application development and deployment.
• Troubleshoot and resolve database-related issues.
• Develop and maintain documentation for database processes and procedures.
• Stay updated with the latest industry trends and technologies.
• Deliver exceptional customer service, ensuring end-user satisfaction and maintaining a positive relationship with clients.

Qualifications & Experience:

Required:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience working with monitoring tools.
• Strong Monitoring tools and Reporting capabilities using LogicMonitor (or New Relic, Big Panda, or similar)
• Experience combining New Relic with Big Panda to gain actionable insights
• Scripting and automating administration tasks like Python, Bash, PowerShell
• Technical troubleshooting skills for both system performance and network connectivity issues
• Strong Experience with CI/CD methodologies, workflows, configuration management, and tools such as Service Now

Preferred:

• Between 7 to 10+ years of experience with any of the following: Artificial Intelligence capabilities setup using LogicMonitor (or New Relic/Big Panda/Other…).
• Technical leadership roles, driving innovative solutions
• Container technologies: Docker / Kubernetes / Rancher
• Public and Hybrid clouds technologies, (AWS, Azure, Google Cloud, etc)
• Transactional Databases MySQL, MS SQL, Postgres
• Agile methodology (SCRUM) experience.
• Prior experience in a Managed Services Provider or Customer Facing role.
• Experience with cloud-based database solutions (e.g., Azure SQL Database, AWS RDS).
• Knowledge of scripting languages such as PowerShell or Python.
• Certification in SQL Server or other relevant technologies.