It specialist
About the role
Zirconia Inc. is seeking an experienced IT Specialist to join our team in Makati City, Metro Manila. This is a full-time position where you will be responsible for providing efficient and effective technical support to our users, maintaining and troubleshooting our IT systems, and contributing to the ongoing development and improvement of our technology infrastructure.
What you'll be doing- Respond to and resolve user support requests in a timely and professional manner
- Diagnose and troubleshoot hardware, software, and network issues
- Assist with the installation, configuration, and maintenance of computers, printers, and other IT equipment
- Provide training and guidance to users on the use of various software and systems
- Collaborate with the IT team to implement and maintain best practices for IT security and compliance
- Contribute to the development and documentation of IT policies, procedures, and knowledge base
- Stay up-to-date with the latest technological trends and innovations in the IT industry
- Minimum 2 years of experience in a similar IT support role
- Strong technical skills with the ability to troubleshoot and resolve a wide range of IT issues
- Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
- A collaborative and proactive mindset, with the ability to work effectively as part of a team
- Familiarity with common software applications, operating systems, and hardware
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Solutions Associate) would be an advantage
What we offer
At Zirconia Inc., we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive health insurance coverage
- Generous paid time off and holiday leave
- Opportunities for professional development and career advancement
- Collaborative and supportive work environment
- Employee discounts on our products and services
About us
Zirconia Inc. is a leading provider of innovative technology solutions. We are dedicated to helping our clients achieve their goals through the effective use of cutting-edge technology. Our team of talented professionals is committed to excellence, and we take pride in our ability to deliver exceptional results.
If you're ready to join a dynamic and forward-thinking organization, we encourage you to apply for this IT Specialist role at Zirconia Inc. today.