Sales Administrator - Custom Apparel Division (ZR_23440_JOB)

This is a remote position.

Schedule:

• 20 hours a week flexible during client business hours

Client Timezone: Australian Western Time (Perth)

Responsibilities:

• Process repeat orders for existing clients using Xero and supplier websites
• Calculate pricing using established markup matrices based on order quantities
• Liaise with clients regarding quotes and order specifications
• Coordinate with graphic design team for mockups and visual presentations
• Place orders with suppliers through provided online portals
• Manage order documentation through Google Docs systems
• Create and send invoices to clients
• Recommend appropriate embellishment techniques (screen printing vs. embroidery) based on client needs
• Track and process orders through internal systems for embroidery and screen printing departments
• Communicate with office team via video link for questions and guidance

Scope:

• Reports directly to the Australian office team
• Handles existing customer accounts and repeat orders
• Works with established pricing matrices and systems
• Three-month training period to achieve full competency
• Regular interaction with Australian office via permanent video link
• No proactive sales responsibilities
• Primary focus on order processing and customer service

Requirements:

• 3-5 years of administrative or customer service experience
• Strong attention to detail and ability to follow established processes
• Excellent written and verbal communication skills in English
• Proficiency with Xero accounting software
• Experience with Google Workspace (particularly Google Docs)
• Ability to work independently while maintaining clear communication with the team
• Strong organizational skills and ability to manage multiple orders simultaneously
• Basic understanding of pricing and markup calculations

• Permanent work-from-home
• Immediate hiring
• Steady freelance job

ZR_23440_JOB