CSR / TSR Technical Support | Start ASAP for Baguio Site
Nezda Technologies Baguio Full-time
Technical Support Representative (TSR)
- Location: Baguio City
- Industry: BPO / IT / Customer Support
- Schedule: Night Shift with 10% ND Pay
- Job Highlights:
- Basic Salary: ₱15,000/month
- Rice Allowance: ₱1,000/month
- Monthly Bonuses: Earn up to ₱25,000
- Night Differential: 10%
- Sales Experience is a PLUS!
We’re hiring Technical Support Representatives (TSR) to provide top-notch assistance to our clients. If you have strong communication skills and a passion for helping others, we want you on our team!
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Troubleshoot hardware/software issues and guide users to resolution
- Document customer interactions accurately in the system
- Deliver a high level of customer satisfaction
- Upsell or promote relevant products/services when appropriate
- Qualifications:
- At least a high school graduate
- Excellent English communication and problem-solving skills
- Tech-savvy with basic understanding of computer systems
- Sales experience is a strong advantage (bonus/commission-based)
- Willing to work on night shifts and holidays
NewselaPhilippines
Engagement & Communication
• As a Tier 1 CSR, you will build meaningful connections by handling customer interactions across chat and email with professionalism and empathy.
• You’ll be the voice of our brand, making a direct impact on customer...
Baguio
Job Description
Posted on 9 May 2025
CUSTOMER SERVICE REPRESENTATIVE
• The CSR position will communicate by responding to inbound phone calls, online posts related to products and online inquiries from customers all over the world.
• The ideal...
Clark OutsourcingPhilippines
in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement...