Insurance Customer Service Associate | Accenture Alabang

apartmentAccenture placeQuezon City scheduleFull-time calendar_month 

Responsibilities:

  • Review completeness and compliance of documents received.
  • Verify accuracy of agent and license information.
  • Analyze data to determine appropriate handling.
  • Encode agent, license, and commission details accurately.
  • Update agent records and create/post correspondences as needed.
  • Identify next steps based on workflow and initiate transactions.

Qualifications:

  • Open to college graduates, associate degree holders, and undergraduates with at least 2 years of college completed.
  • With at least 1 year of BPO work experience in insurance, healthcare, or financial accounts (any or combined)
  • Willing to work full-time onsite in Alabang, Muntinlupa City.
  • Flexible with shifting schedules and holiday work.

Visit us Monday to Friday, 9AM–4PM (except holidays) at:

  • Mandaluyong City: Ground Floor, Robinsons Cybergate 1, Boni Avenue (near MRT Boni Station)
  • Quezon City: 3rd Floor, Gateway Mall, Cubao (near LRT 2 Araneta Center-Cubao Station)

What's in it for you? Start your Accenture journey to enjoy these benefits:

  • HMO coverage (medical, dental, mental health) from Day 1
  • Free medicines for you and dependents*
  • Expanded maternity leave (up to 120 days)*
  • Expanded paternity leave (up to 30 days)*
  • Paid Sick and Vacation Leaves
  • Employee Stock Purchase Plan
  • Allowances, company bonuses, and performance incentives
  • Loyalty and Christmas gifts
  • Inclusion and Diversity programs
  • Flexible working arrangements
  • Company-sponsored trainings and certifications
  • Volunteering opportunities
  • Terms and conditions apply.
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