Technical Analyst

Job description:

We are looking for an experienced Technical Business Analyst to support digital initiatives and niche applications for our New Zealand business units, where you will collaborate with cross-functional and geographically dispersed teams to deliver impactful solutions to our clients.

What You’ll Do:

• Act as the technical subject matter expert (SME) for New Zealand niche digital applications.
• Gather, document, and refine technical requirements, flow diagrams, UI mock-ups, and acceptance criteria.
• Work with Agile development teams and third-party vendors to test and validate requirements.
• Collaborate with solution architects and product managers to bridge technical gaps and ensure delivery alignment.
• Support application teams during issue escalations, deployments, and user trainings.
• Ensure technical documentation is updated and aligned with global security standards.
• Participate in testing activities, deployments, and knowledge sharing across the wider Asia-Pacific team.

Your Skills & Experience:

• Minimum 3+ years’ experience in a Technical Analyst, Systems Analyst, or Software Development role.
• Strong background in modern SDLC, API integrations, and data flow/mapping.
• Proven ability to produce technical specifications, flow charts, and screen designs.
• Proficiency with tools like JIRA, Confluence, Visio, and Agile delivery methods.
• Hands-on experience with:
• MongoDB and Microsoft SQL
• Modern software development languages (e.g., Java, C#, JavaScript)
• Cloud platforms such as Azure or AWS
• Strong communication skills – able to work effectively across global, virtual teams.
• Analytical mindset with attention to detail and passion for continuous improvement.

Preferred but Not Required:

• Experience in the insurance or financial services industry.
• Interest in UI/UX, usability, and digital experiences.
• Knowledge of modern integration patterns and DevOps environments