Process & Operations Assistant (Fresh Graduate)

Dayshift | Full time | Iloilo (Onsite) | Fresh Graduate

About the role

You'll act as a bridge between employees, leads, and processes by designing, implementing, and continuously improving systems that enhance project execution, streamline workflows, and supporting team leads in delivering results efficiently.

What you’ll actually work on:

• Own and embed the Systemology framework across the business
• Document core processes and work with team members to capture and refine systems
• Maintain and organize the central systems library
• Act as the internal custodian of “how we do things here,”
• Support leadership in building a more efficient and scalable operation
• Maintain internal systems, ensuring smooth day-to-day operations
• Assist in onboarding users to systems, including training and documentation
• Develop, standardize, and maintain project management frameworks, templates, and best practices.
• Monitor project timelines, deliverables, and dependencies to ensure alignment with organizationalgoals.
• Identify risks, bottlenecks, and inefficiencies, and implement corrective actions proactively clear documentation for processes, fixes, and system updates
• Administrative tasks that may arise on everyday operations

What we’re looking for:

• Experience with Administrative or Project Management Internship/Background is preferred
• Open for Fresh Graduates
• Strong problem-solving and analytical thinking skills
• Good communication skills, both written and verbal
• Willingness to learn new tools and systems quickly
• Highly organized with attention to detail
• Ability to work independently and as part of a team
• Experience or familiarity with Ascora or similar systems

Why Join Cooee?

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do – ‘To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision ‘to transform through connection’. We believe this is where the strength of Cooee and our partnerships lie – in having clarity and conviction in purpose.

Benefits:

• HMO on Day 1
• Holistic coaching approach
• Weekly engagement activities
• People development
• IT equipment will be provided

Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City