CSR - Financial | In-house | HMOD1 | ND20% | Life and Accident | Retirement Plan
Private Advertiser Taguig Full-time
Job Summary
Are you ready to elevate your career? Join Us, a global leader in financial services, as a Customer Service Representative. Become a part of our team and provide excellent customer service while working with a leading financial institution. Be a key part of our success!
Key Responsibilities:
- Provide exceptional customer service to customers
- Address customer inquiries and resolve concerns promptly and professionally
- Process transactions and assist customers with various financial services
Minimum Qualifications:
- At least 2nd-year college completed (no back subjects)
- At least 1 year of BPO experience in financial services (preferred)
- At least 6 months of BPO experience in customer service (regular CSR profiles welcome)
What We Offer:
- Competitive Salary (depending on LOB)
- Overtime and Night Differential Pay for eligible employees
- Retirement Plan
- HMO Medical Coverage with free dependents on the first day of employment (subject to eligibility)
- Life and Accident Insurance Coverage
- Paid Time-Off and Sick Leave
- Merit-Based Compensation/Pay-for-Performance
- Tuition Fee Reimbursement Program (subject to eligibility)
- Free Wellness Programs
- World-Class Building Facilities, including:
- Basketball and Tennis Courts
- Olympic-Sized Track
- Amphitheater
- Karaoke Rooms
- Onsite Food Options (Seattle’s Best, Barrio Fiesta, Fruitas, Potato Corner, Hen Lin, and more!)
Work Schedule:
- Shifting schedules, including night shifts
- Onsite setup in McKinley, Taguig City
Application Process:
- Initial Phone Screening
- Candidates must complete the Versant Assessment
- HRI via Zoom call
- HMI via onsite process
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