Customer Support Associate (Medical Allied Graduate) | PCC BGC

As part of the Primary Care team, you will support physicians and clinical staff by managing patient communications, coordinating appointments, and assisting with day-to-day clinic operations. This includes responding to patient inquiries, guiding them through clinic processes, and ensuring that all necessary information is properly documented and relayed to the appropriate healthcare providers.

• Welcome and assist patients at the front desk
• Verify patient details and HMO coverage
• Record vital signs and prepare patients for consultation
• Perform ECGs and endorse results to the physician
• Assist with scheduling, inquiries, and documentation
• Submit daily reports and maintain clinic supplies
• Support doctors during consultations and patient care
• Address patient feedback and follow clinic protocols

• Graduate of ANY medical-allied course (BS Nursing preferred)
• Basic First Aid certification is an advantage
• Experience in clinic operations is preferred
• Strong communication and customer service skills
• Computer literate, detail-oriented, and able to multitask
• Willing to work on rotational shifts (5 days a week, with varying rest days)

• Up to 15th Month Pay
• Quarterly Rice Subsidy
• Medicine Allowance
• HMO Coverage
• Life Insurance
• Convertible Leave Credits

We truly appreciate your interest and look forward to the possibility of reconnecting in the future!