Outbound Cruise Sales Representative | Work from Office

We’re Hiring: Outbound Cruise Sales Representative!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

Attach this together with your updated CV to become a priority applicant!

Schedule: Night Shift

Job Description:

If you’re an enthusiastic communicator with a passion for travel and a knack for sales, this could be the perfect opportunity for you.

Key Responsibilities:

• Conduct outbound calls to warm leads, previous customers, and prospective clients to discuss available cruise options and leave voice message to clients
• Educate clients on cruise packages, itineraries, and current promotions to match their needs and interests.
• Build and maintain relationships with clients to encourage repeat business and referrals.
• Meet or exceed monthly sales targets by closing bookings
• Provide exceptional customer service throughout the booking process and address any questions or concerns.
• Accurately record client interactions and update customer information in the system.
• Stay up to date on cruise industry trends, seasonal promotions, and product knowledge to effectively answer questions.
• Display personality, Drive, Energy, Passion that comes through the phone

Qualification and requirements:

• At least 1 YEAR pure outbound BPO sales experience
• Call center and phone sales experience highly preferred
• Cruise & travel experience preferred
• Verifiable track record of success in a sales role
• Comfortable taking outbound member calls
• Communication skills to help explain the products and services to the members
• Ability to be successful in a performance, commission and bonus driven environment
• Passion to help members, co-workers and growth of the company
• Positive mindset and adaptive in changes
• Flexible Availability - Willingness to work some evenings, weekends, or holidays as needed to accommodate client schedules
• Outstanding background record from previous company

Non-negotiable skills & requirements:

• Call center and phone sales experience highly preferred
• Cruise & travel experience preferred
• Strictly work onsite arrangement
• Not working students
• Staying near the office – or willing to relocate

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Up to 24 leave credits per year
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.