Hotel & Events Operations Manager

placeCavite scheduleFull-time calendar_month 

Hotel & Venue Operations Supervisor

Location: Cavite

Employment Type: Full-Time

Job Description

We are seeking a highly organized and hands-on Hotel & Venue Operations Supervisor to oversee the day-to-day operations of our property, including venue rental events, accommodation, housekeeping, kitchen, and F&B services.

Key Responsibilities
  • Supervise daily operations of accommodation, housekeeping, kitchen, and F&B
  • Oversee execution of venue events (weddings, corporate functions, social events)
  • Coordinate with Events Team, suppliers, and internal departments
  • Ensure rooms, event spaces, and facilities are clean, prepared, and guest-ready
  • Handle guest concerns, complaints, and special requests professionally
  • Monitor staff performance, scheduling, and adherence to SOPs
  • Ensure compliance with company policies, safety, and sanitation standards
  • Prepare daily reports on operations, incidents, and occupancy
  • Manage operational challenges during events and peak periods

Qualifications

Bachelor’s Degree in Hospitality Management or related field

Minimum 2–3 years supervisory experience in hotel, resort, or events venue

Strong background in multi-department operations

Experience in events-driven properties is an advantage

Strong leadership, problem-solving, and decision-making skills

Excellent communication and customer service skills

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