Operations supervisor
Pasay
Job Description
Posted on 25 August 2025RECREATION SUPERVISOR (WELLNESS PROGRAM)
The Recreation Supervisor (Wellness Program) is responsible for planning, organizing, and supervising wellness and recreational activities within the spa. This role ensures that all programs promote relaxation, health, and overall well-being of guests.The supervisor manages wellness staff, coordinates spa activities, and delivers exceptional guest experiences in line with the spa’s standards and brand values.
SPECIFIC DUTIES- Coordinate daily schedules and ensure smooth operations of wellness activities.
- Supervise and train recreation/wellness staff, ensuring excellent service delivery.
- Monitor guest satisfaction and adjust programs based on feedback.
- Collaborate with spa management to design wellness packages and promotions.
- Ensure facilities, equipment, and recreational areas are safe, clean, and properly maintained.
- Communicate clearly with guests in English and Mandarin to provide program details, answer inquiries, and resolve concerns for both local and foreign guests
- Enforce health, safety, and hygiene standards in all wellness and recreational activities.
- Support spa marketing initiatives by promoting wellness programs to guests.
Qualifications/Requirements
QUALIFICATIONS- Bachelor’s degree in Tourism, Hospitality, Recreation, Physical Education, or related field (preferred).
- Minimum 2–3 years of experience in recreation, wellness, or spa operations, with at least 1 year in a supervisory role.
- Strong leadership, organizational, and communication skills.
- Good communication skills in Mandarin Chinese and English, both oral and written to meet business needs.
- Flexible, proactive, and able to work in a fast-paced, guest-focused environment.
Work location
PASAY CITY, NCR, FOURTH DISTRICT
Remarks
FOREIGN NATIONAL CANDIDATE/S- Name : Cheng, Lei
- Philippine Address : 2380 Clipper Avenue Quirino Avenue Tambo Paranaque City
- Nationality : Chinese
- Intended Period of Employment : Two (2) years
- Work Location : LUO CITY SPA BLDG. SM SEASIDE COMPLEX, SM MOA BARANGAY 76, PASAY CITY, FOURTH DISTRICT, NCR, 1300
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