[ref. b58880418] Customer Service Representative - BGC - Taguig

placeTaguig scheduleFull-time calendar_month 

Company Description

Syspro BPO Inc. is a trusted outsourcing company based in the Philippines, operating on a 24/7 shift schedule to serve clients across various time zones. As part of the Royal Cargo Group, Syspro BPO Inc. offers dedicated support and service solutions in key business areas including Human Resources, Accounting, Marketing, Customer Service, Technical Support, Logistics, and Supply Chain.

Syspro BPO Inc. is ISO 9001:2015 certified and is committed to helping businesses reduce costs, lower office expenses, and gain operational flexibility. Whether you need a single role filled or full-function support, Syspro BPO Inc. works closely with clients to understand their needs and build the right team.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Mckinley BGC. The Customer Service Representative will handle day-to-day tasks such as managing customer inquiries, troubleshooting issues, ensuring customer satisfaction, and maintaining customer records.

The role requires excellent communication skills, a customer-centered approach, and the ability to work effectively within a team environment.

Qualifications
  • Minimum of 6 months BPO experience | HS School Graduate (old curriculum)
  • No experience required | Second Yr college completed/ College Graduate
  • Customer Satisfaction and Customer Service skills
  • Average to Good English communication skills
  • Ability to manage multiple tasks simultaneously and efficiently
  • Strong problem-solving skills and detail-oriented
  • Prior experience in a similar role is a plus
Compensation: 20K to 28k

Account: US Retail | Austalian Mgt

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