BIS Sales Administration Coordinator

apartmentCanon Business Process Services placeSanta Ana scheduleFull-time calendar_month9/4/25

Essential duties

The role will be assigned but not limited to the following responsibilities:

Responsible for providing administrative support to sales & marketing team.
Issue sales orders, arrange delivery & collection for B2B customers
Prepare daily reports and handle daily admin tasks.
Undergo cross-training and handle other functions as assigned by the Team Leader
Communicate proactively and positively with all members of Canon Asia & CBSC
Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers
Other task/s that may be assigned from time to time

Primary Job Functions:

Processing of Hardware Sales

o Preparing and processing Sales Order (eDelivery)
o Uploading delivery schedule on SFDC
o Managing DO(for billing preparation)
o Process Billing (modify and invoice)
o Raise Credit To Settle Outstanding Lease with Leasing Company /Customer
o Collect Machine (for Internal Lease/Trade In/Dispose/Demo)
o Leasing Differential

Processing of Intangible Sales (eg. CBS,Software)

o Raise Free text invoice/ Dealer Incentives

Order 2 Cash for Papers

o Upload Price List of Papers
o Create Standing Orders for FOC Paper
o Create Bulk deal orders For Paper
o Upload Invoices Into Customer Portal

Manage Goods Return/Rebilling

o Process Goods Return Invoice(GRI), No Movement

o Process For Rebilling

Qualifications & Experience

Bachelor’s degree in finance or any discipline

2 – 3 years relevant working experience in sales order processing and customer service would be advantage
Proficient in Microsoft Office and computer knowledge
Good command of spoken and written English
Good interpersonal and communication skills
Self-motivated, detail-minded, and able to work under pressure.

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