Mandarin Bilingual | Pioneer Team -START ASAP!

apartmentiOPEX Technologies placeTaguig scheduleFull-time calendar_month6/3/26

Embrace the power of innovation with iOPEX Technologies! Join our #iopexhappy@work team today.

Be a Bilingual Mandarin Executive for our awesome team. Join us now!

What you'll be doing

Handling inbound customer calls and inquiries, resolving issues and providing solutions in a timely and professional manner
Accurately documenting customer interactions and maintaining detailed records
Identifying opportunities to enhance the customer experience and suggesting process improvements
Collaborating with cross-functional teams to ensure seamless service delivery
Adhering to company policies, procedures and service level agreements
Participating in training and development programs to continuously improve your skills

What we're looking for

Fluency in both Mandarin and English, with excellent verbal and written communication skills
Previous experience in a customer service or call center environment, preferably within the technology or services industry
Strong problem-solving and critical thinking abilities, with a focus on delivering exceptional customer service
Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
Exceptional multitasking and time management skills
A genuine passion for helping customers and a commitment to continuous improvement

Other info:

Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
Work set up: Onsite
Schedule: Shifting
Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
Language: Mandarin and English

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

Competitive salary package
Exciting employee engagement activities
Stability (Continuously getting pioneer accounts)
Learning sessions every week
Fast career growth
Accessible location
HMO
Leave credits/Leave conversions
Night differential
Uncapped annual appraisal
2 days off

And most importantly, you’ll be part of a growing company with dynamic and engaging team.

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