[ref. f55443917] Operations manager - Mabalacat

Job Description

• Ensures CEA’s directions and the company policies are carried out throughout PAAT doing business under CAE PHILIPPINES.
• Responsible specifically for Scheduling & Customer Service and Simulator Technical Departments and ensure alignment towards the training center business goals and objectives.
• Support the efficient operations and coordination amongst various training departments.
• Contribute to build a high performing and harmonized team ensuring all individuals demonstrate a One CAE mindset within PAAT dbu CAE PHILIPPINES.

• Provide oversight of budget control and management to all departments in PAAT dbu CAE PHILIPPINES and responsible for reporting to CEA when additional resources are needed.
• Ensures the annual operations budget is planned to fully reflect the future grow of the training center and then report monthly on performance to CEA.

• Provide counsel, advice, and guidance to departments on operational matters including efficiency, quality and cost savings.
• Implement process improvement where possible to better achieve organization KPIs.

• Lead or support employee management activities, such as performance evaluation, annual salary review, training, coaching, and development plans.

Provide coaching and guidance to direct reports.

• University bachelor’s degree or higher required with master’s in management (MBA) preferred.
• Engineering, Accounting or Aviation designation helpful.
• At least 10 years’ experience managing high performing teams including managing other managers.
• Excellent written and verbal English communication skills
• Exercise team leadership to motivate internal team members for better performance
• Able to resolve conflicts between departments or individuals
• Deliver clear communication to internal staff and external vendors
• Stay calm under unforeseen circumstances and pressure
• Able to think flexibly, develop alternative solutions, and handle uncommon problems
• Know the appropriate business tone and manner towards internal and external stakeholders

Work location

MABALACAT, PAMPANGA

Remarks

No additional remarks

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