Collections Associate
Collections Associate
Company: Lynk GlobalLocation: BGC, Taguig (FULLY ON-SITE ROLE)
Schedule: Day Shift (7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM)
Employment type: Full-time, Permanent
About the Role
Lynk Global is seeking a Collections Associate to support our accounting team through timely, professional collections follow-ups and day-to-day receivables coordination.
This role is ideal for someone who excels at professional client communication, maintains high attention to detail, and enjoys working closely with finance teams. You will play a key role in ensuring client payment commitments are tracked accurately, outstanding balances are monitored, and documentation is kept up to date to keep business cash flow running smoothly.
Please note: This is a fully on-site role in BGC, Taguig. Applicants must be able to work on-site full-time. NO hybrid or Remote.
Key Responsibilities- Support the accounting team by conducting scheduled payment follow-ups via phone and email
- Communicate professionally with international clients regarding outstanding balances and payment status
- Record follow-up actions, payment commitments, and relevant interaction note accurately
- Coordinate with the accounting team to clarify billing details or resolve payment concerns
- Monitor assigned accounts, track payment timelines, and maintain up-to-date collections documentation
- Escalate unresolved accounts to senior accounting management as required
- Follow company policies, data privacy standards, and internal collections procedures
- College Graduate (Bachelor’s Degree in any course)
- 1+ years of experience in collections, payment follow-ups, or a client-facing coordination role
- High comfort level with professional phone and email communication (Note: This is targeted follow-up, NOT a high-volume call center environment)
- Strong organizational skills with a reliable approach to tracking and detail management
- Basic computer skills and a strong willingness to learn internal tools and systems
- Ability to work collaboratively with accounting teams and internal stakeholders
- Prior experience supporting finance or accounting teams is highly regarded
- Previous exposure to international or Australian (AU) based business clients is a plus
- Join a growing international support function with a clear, specialized role focus
- Stability of a fixed daytime schedule with no night shifts
- Competitive salary and benefits
- Full Philippine statutory benefits: SSS, PhilHealth, Pag-IBIG, 13th Month Pay
- HMO coverage
- Collaborative, supportive, and growth-oriented work environment in a prime BGC location
About Lynk Global
Lynk Global is an Australian-owned company based in Manila, helping construction and professional businesses scale by building high-performing offshore teams across Estimating, Drafting & Design, Finance, and Project Support. We partner with international businesses to improve productivity while creating global career opportunities for Filipino professionals.