Medical Technologist

Job description:

• Address client complaints regarding discrepancies in equipment results
• Provide support during product demo of Sales to respond to technical concerns.
• Conduct Users training for new accounts.
• Facilitate requested refresher training for existing accounts.
• Conduct demo and method validation.
• Assist in Internal product / process validation testing.
• Perform machine trouble shooting.
• Assist in machine commissioning prior to demo.
• Perform preventive maintenance for POCT analyzer involving quality control.

• Acquire updated product inserts and Materials Safety Data Sheet.
• Validation of stock request prior to demo.
• Monitoring of demo reagents.
• Monitoring of applications-related CRM.
• Coordinate with principal regarding machine updates.
• Provisions of training certificates.
• Collation of user manuals.

• Develop and improve self-competencies.
• Interact proactively across all departments.
• Machine mastery.