Process Trainer
Cognizant Technology Solutions Asia Pacific Pte. Ltd. Manila
Job Description
Responsibilities:
- Conduct Process Knowledge assessments measured through Compliance and First Pass Yield
- Ensure associates are assigned to process training refreshers based on QA data on associate's performance
- Facilitate Process Training Refresher modules effectively measured through Trainer Feedback Score (from Associates)
- Ensure completion of all compliance courses for all associates tagged to the project within timelines
- Meet all project related SLAs as agreed with the client.
- Undertake Lean projects to improve Trainer efficiency and Learning path reduction
Qualifications:
- Education: Any Degree
- Experience: Minimum of 3 years experience in a Training role/function with KYC Banking Voice account is required for this position.
- Writing and/or Research background/experience in any discipline is a plus.
- Skills: Excellent English communications skills both in oral and written.
- Amenable to work on a night shift schedule.
EquiprimeQuezon City, 10 km from Manila
1. 0 GENERAL JOB DESCRIPTION
The Technical Trainer shall be responsible for managing the inhouse technical training organization and operation.
2. 0 DUTIES AND RESPONSIBILITIES
The Technical Trainer shall:
2. 1 Manage the technical training...
Cognizant Technology Solutions Asia Pacific Pte. Ltd.Manila
Process Training Refresher modules effectively measured through Trainer Feedback Score (from Associates)
• Ensure completion of all compliance courses for all associates tagged to the project within timelines
• Meet all project related SLAs as agreed...
Remedy Skintech, Inc.Makati, 6 km from Manila
Maintain detailed client records.
• Collaborate with the healthcare/wellness team for integrated care.
• Conduct yoga or group classes as needed.
About the role
Remedy Skintech, Inc. is seeking a passionate and experienced Part-time Personal Trainer...