IT Asset Management/ Software Asset Management Analyst | Taguig
NTT Data Taguig Full-time
The ITAM SAM Specialist is responsible for ensuring managing and optimizing the organization's software assets, ensuring compliance with license agreements, and minimizing costs. Oversight of the entire software asset management lifecycle, from acquisition to retirement, and collaborate with various stakeholders.
QUALIFICATIONS- ITIL certified and/or ITAM SAM/SLM certification (advantage)
- With formal training in Software License Management and demonstrated framework or methodology for SLM approach
- Related working experience of 3+ years with any ITAM SAM software (Ivanti, SNOW, ManageEngine, BMC, Microsoft, Atlassian, IBM, etc)
- Amenable to work in BGC, Taguig
- Normal working hours with potential of extended hours.
- Can start ASAP/ 30 days' notice
Roles and Responsibilities:
--Inventory and Tracking: Maintaining an accurate inventory of software assets, including licenses, deployments, and usage.--Compliance: Ensuring compliance with software licensing agreements and vendor requirements.
--License Management: Managing software licenses, including renewals, reallocations, and new purchases.
--Contract Management: Overseeing vendor contracts, including negotiations and renewals, to optimize costs.
--Cost Optimization: Identifying opportunities to reduce software costs, such as through license optimization or negotiation.
--Software Acquisition and Deployment: Managing the process of acquiring new software and deploying it to users.
--Software Retirement: Ensuring the proper retirement of software assets, including license decommissioning and data cleanup.
--Communication and Collaboration:
--Stakeholder Communication: Communicating ITAM information to various stakeholders, including end-users, management, and vendors.--Vendor Relationships: Managing relationships with software vendors, negotiating contracts, and resolving issues.
--Collaboration: Collaborating with other IT teams, such as procurement, IT operations, and IT security, to ensure ITAM goals are met.
Other Responsibilities:
Process Improvement: Identifying and implementing process improvements to enhance ITAM efficiency and effectiveness.Reporting and Analysis: Providing reports and analysis on ITAM metrics, such as software costs, license compliance, and usage patterns.
Knowledge Management: Maintaining expertise in ITAM best practices and technologies.
Escalation: Escalating issues that require executive support to ensure they are resolved effectively.
Documentation: Maintaining accurate documentation of ITAM processes and procedures.
Budget Management: Participating in budget planning and management for ITAM activities.
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