Information Security User Access Management Analyst

• Process user access requests, changes, and terminations across business applications, Active Directory, and Keycloak
• Maintain access logs and ensure all actions are properly documented for audit and compliance purposes.
• Ensure role-based access control (RBAC) is consistently applied across systems
• Conduct periodic access reviews and assist with internal and external audits
• Coordinate with HR, IT, and department heads to ensure timely and accurate provisioning/deprovisioning of user accounts
• Troubleshoot access-related issues and provide support to end-users
• Assist in maintaining and improving UAM-related policies, procedures, and documentation}
• Monitor adherence to the least privilege and segregation of duties principles
• Generate and analyze access reports to identify anomalies or risks

MINIMUM REQUIREMENTS

Education: Minimum of Bachelor's degree in Computer Science or related field, or equivalent.

• Preferably 1-2 years of security administration experience in support of IT products or User account management and working knowledge of large IT organization operations.
• Minimum 2 years of hands-on experience with Active Directory Account Provisioning/De-provisioning.

Knowledge (knowledgeable in the following): |• Knowledge of latest trends in information security, procedures, methodologies, and best practices

• Knowledge on O365 and its functionalities

• Good understanding between on-premise and cloud environment.
• Good understanding of ITIL processes and ITSM tools.
• Working knowledge of ticketing system
• Ability to effectively work with customers and management personnel on all levels, business areas and across cultures
• Should have good verbal and oral communication
• Should be Quality Conscious
• Attention to details and accuracy is required
• Ability to work positively and collaborate with team members to achieve maximum team throughput

• Should be willing to work in rotational shifts (including night shift)

• Assist users with troubleshooting user access issues, while maintaining the necessary approval and documentation requirements
• Collaborate and coordinate with Information Technology Department as UAM subject matter expert as part of the Technical Working Committee
• Manage all aspects of user access lifecycle, including user creation, account modification, deactivation, and reactivation
• Ensure that all request related to user access are processed in accordance to role and function based on approved access matrix and completed within the agreed service level agreement