Call center agent

placeCebu calendar_month 

Job Description

Posted on 15 June 2026

Job Title: SW/App/Cloud Tech Support Analyst

Excellent verbal communication skills, with the ability to explain technical issues in a clear and understandable manner
Experience in handling high volumes of calls while maintaining a professional demeanor
Ability to provide clear and concise phone support in troubleshooting technical problems

Call management skills, including call logging, escalation, and follow-up

Qualifications/Requirements

Service Desk Voice and Non-Voice
Incident Management
Employee engagement and retention
Client value creation and delivering business outcomes

Proficient or Fluent Spanish Language Skills

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

** This is for AEP Compliance **

Apply now

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