Branch manager

Job Description

Posted on 4 May 2026

• Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.
• Establishes work standards, performance measures, goals and objectives
• Assigns deliverables/tasks to subordinates
• Evaluates work performance, tracks and reviews work progress of subordinates
• Provides direction and guidance
• Coaches, counsels and motivates subordinates
• Recommends personnel action/movement
• Interviews prospective employees for the department and recommend hiring
• Conducts job orientation and technical training
• Identifies and recommends training program/seminar for staff development
• Recommends disciplinary actions as needed in concurrence with the Immediate Superior
• Responsible for attaining the monthly branch target set by the Management
• Monitors daily production and loan releases to ensure growth of the branch
• Plans, creates and implements programs/processes for branch employees and clients
• Maintains good business partnership with Loan Consultants, dealers and banks
• Implement the business plans and programs designed by the Marketing Group
• Delivers marketing activities within the approved budget
• Conduct meetings, seminars and orientations for Loan Consultants
• Reports regularly the performance of branches to the Immediate Superior
• Ensure that quality service to customers/clients is consistently applied
• Handles clients complaints or concerns escalated by the staff
• Represents the branch during Management Committee meetings and other internal/external meetings.
• Performs other work-related functions and duties that may be assigned.

Qualifications/Requirements

• Preferably with degree in Business Management, Sales or Marketing, or other related course.
• With at least three (3) years’ work-related experience in branch operations, one (1) year of which is in a Managerial or Supervisory capacity
• Should have technical marketing skills, relevant product and industry knowledge
• Should be a strategist and capable of thinking out-of-the-box.
• Has excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skills
• Capable to solve amicably customer’s/client’s complaints
• Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical
• Has the ability to work under pressure and handle challenging situations.
• Computer-proficient

Work location

CAPAS, TARLAC

Remarks

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