Area Assistant Manager (Gasoline Stations)
Northern Star Energy Corporation Dagupan Full-time
We are seeking a dynamic and results-driven Area Assistant Manager to lead our area retail team (gasoline stations) and drive sales performance at our group. The ideal candidate will have a passion for retail, customer service, and sales management, with the ability to inspire a team to meet and exceed sales targets while delivering exceptional customer experiences.
Key Responsibilities:
Sales Leadership & Team Management:
- Lead, motivate, and inspire a team of sales associates to achieve sales targets and provide exceptional customer service.
- Develop and execute sales strategies that align with company goals and drive revenue growth.
- Monitor individual and team sales performance, providing coaching and support to achieve targets.
- Conduct regular team meetings, training sessions, and performance reviews to develop team skills and knowledge.
Customer Service Excellence:
- Ensure a high level of customer satisfaction by providing personalized service and resolving any issues that arise.
- Promote a customer-first mentality throughout the store and ensure a welcoming shopping experience.
- Handle customer complaints or concerns promptly, ensuring a positive resolution.
Sales Reporting & Analysis:
- Analyze sales data to identify trends, assess performance, and implement corrective actions as needed.
- Prepare regular sales reports for senior management, highlighting performance metrics, challenges, and opportunities.
- Use data-driven insights to adjust sales strategies and improve store performance.
Qualifications:
Education:
- Bachelor’s degree in Business, Marketing, or related field.
Experience:
- Preferably with 3 years of retail sales experience, with at least 2 years in a supervisory or management role handling multiple stores/stations.
- Proven track record of achieving sales goals and managing a high-performing team.
- Strong experience in inventory management, merchandising, and customer service.
- Previous experience managing gasoline stations is an advantage
Skills and Competencies:
- Excellent leadership and team management skills.
- Strong communication, interpersonal, and customer service skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Analytical skills to assess sales performance and make data-driven decisions.
- Willing to travel/relocate.
- Area of assignment: LUISA Area (La Union, Ilocos Sur, Abra)
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