Network Administrator

Duties and Responsibilities:

• Install, configure, and maintain network hardware and software such as routers, switches, firewalls, and wireless access points
• Monitor network performance and ensure system availability and reliability
• Troubleshoot network, internet, and connectivity issues in a timely manner
• Manage user accounts, permissions, and network access
• Perform regular network maintenance, upgrades, and system backups
• Configure and maintain LAN, WAN, VPN, and Wi-Fi networks
• Implement and monitor network security, antivirus, and firewall protection
• Support server infrastructure and network-related systems
• Maintain documentation of network configurations, inventory, and procedures
• Coordinate with vendors and service providers for technical support and repairs
• Provide technical assistance to employees regarding network and internet issues
• Diagnose and resolve hardware and software problems for desktops, laptops, and workstations
• Install, configure, and troubleshoot printers, scanners, and other peripheral devices
• Perform computer setup, formatting, software installation, and system updates
• Respond to IT support requests and provide on-site or remote technical assistance to employees
• Replace or upgrade defective computer hardware components such as RAM, hard drives, keyboards, and monitors
• Assist employees with email, system login, password reset, and application-related concerns
• Ensure proper functioning of office IT equipment and maintain preventive maintenance schedules
• Ensure compliance with company IT policies and security standards

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or any related field
• Proven experience as a Network Administrator, IT Support Specialist, or similar technical role
• Strong knowledge of networking concepts including TCP/IP, DNS, DHCP, VLAN, VPN, LAN, WAN, and Wi-Fi configuration
• Hands-on experience installing, configuring, and maintaining routers, switches, firewalls, wireless access points, and other network devices
• Familiarity with Windows Server, Linux systems, antivirus solutions, system backups, and network monitoring tools
• Knowledge of network security practices, firewall management, and user access control
• Experience troubleshooting network connectivity, internet issues, hardware, software, and peripheral devices such as printers and scanners
• Ability to perform computer setup, formatting, software installation, hardware upgrades, and preventive maintenance
• Strong troubleshooting, analytical, and problem-solving skills with the ability to resolve technical issues efficiently
• Good communication, customer support, and documentation skills
• Ability to provide on-site and remote technical assistance to employees and coordinate with vendors or service providers when necessary
• Certifications such as Cisco CCNA, CompTIA Network+, or Microsoft certifications are an advantage
• Willing to work onsite, perform occasional fieldwork for installations and maintenance, and provide after-hours support during emergencies or scheduled system maintenance