Technical Engineer
Microbase Inc Makati Full-time
Job Specification:
- Graduate of any 4-year computer related course. (BSCS, BSIT)
- Good problem solving and decision making skills.
- Strong personnel management skills.
- Excellent ability to resolve conflicts between team members.
- With background in project management
- Highly self-motivated and able to work both independently and on a team.
- With at least 1 to years of experience in troubleshooting, repair and installation of Desktop, Laptops, Monitors and LCDs, printer hardware
- Fresh graduate are encouraged to apply.
Job Description:
- Installs, configures, troubleshoots and ensures maintenance of products under his/her team as listed in the approved list of supported products.
- Provides accurate and reliable resolutions to problems of the client.
- Handles customer complaints and elevates critical decisions to supervisors if decision is not within authority.
- Ensures that engineer’s activity is according to the approved support guidelines.
- Compiles and submits accomplishment reports to Supervisor.
- Documents processes and system configuration.
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