Healthcare Account Agent - Paid Training with HMO
Caldwell Communications Cebu
Healthcare Account Agent
Cebu City | Onsite
Cebu City | Onsite
Caldwell Communication
About Caldwell Communication
Caldwell Communication is actively hiring Customer Service Representatives in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment.Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.
Job Description
We are seeking a Healthcare Account Agent to support patient inquiries, insurance inquiries, and service-related concerns. Ensure accurate information and quality service at all times.
Responsibilities:
- Respond to patient and client inquiries via phone, chat, or email
- Guide healthcare services, claims, and coverage
- Assist with form submissions and claim processing
- Document all interactions accurately
- Escalate complex issues to supervisors when necessary
- Maintain service quality and satisfaction metrics
Schedule & Training:
- Shifting schedules, including nights and weekends
- Paid training on healthcare systems and company processes
Requirements:
- Must have 6 months of BPO experience
- At least a High School or Senior High School graduate
- Strong English communication
- Customer-oriented with attention to detail
- Basic computer skills and multitasking ability
- On-site availability in Cebu City
Nezda TechnologiesCebu City
We are looking for dedicated and customer-focused Healthcare Executives to join our growing team. In this role, you will provide support to healthcare clients by handling inquiries, assisting with healthcare-related concerns, and delivering...
Caldwell CommunicationsCebu City
Healthcare Account Agent
Onsite | Up to ₱26,000/month | Full-time
Caldwell Communications
COMPENSATION & BENEFITS
• Up to ₱26,000 monthly basic salary
• Performance-based incentives and bonuses
• Paid healthcare account training and upskilling...
Nezda TechnologiesCebu City
Job Overview
Are you an experienced Healthcare BPO professional looking for your next career opportunity? Join our growing team as a Healthcare Executive and be part of a dynamic organization that values excellence, customer service, and career...